COVID-19 UPDATE
We are dispatching all our orders the same or next working day, delivery details are as follows;
UK MAINLAND & NORTHERN IRELAND
STANDARD DELIVERY ORDERS
Standard Orders are £4.99 for P&P. Shipped via Royal Mail 2nd Class service (please allow up to 5 working days for delivery from the date your order is received – which is the day after your order is placed) & no signature is required.
Parcels can be left with a neighbour or in a safe place if specifically instructed on the order but please note that by selecting this option you take responsibility for the parcel should it go missing following delivery.
ROYAL MAIL 1ST CLASS ORDERS
Royal Mail 1st class are £7.99 for P&P. Orders placed before 2 pm can be delivered the NEXT WORKING day. However, this is not guaranteed in certain areas or during busy time periods. [Please note orders placed on a Friday before 2 pm will not be delivered until Monday].
Deliveries to remote locations (including highland or island addresses) can take up to 3 days longer. You can still choose to have your order delivered using our 1st Class service.
ROYAL MAIL SPECIAL DELIVERY
RECOMMENDED SERVICE DURING BUSY TIME PERIODS
Royal Mail special delivery guaranteed by 1pm next working day for £19.99. Tracked, signed for included, email/SMS notification, guaranteed Saturday delivery, order by 2 pm, excluding bank holidays.
APC OVERNIGHT SERVICE (TRACKED) UK MAINLAND ONLY
APC overnight is £9.99. This is a tracked delivery service with a designated time slot so that you know when to expect delivery. We recommend this service for urgent enquiries and especially if your stove is your only source of heating. Order before 2pm for next working day delivery. APC overnight do not deliver on Weekends or bank holidays and there can be delays during busy periods. If you place the order on a weekend or bank holiday it will be dispatched the next working day.